Srifinity
Kathmandu · Sydney · London

Transform how your business sells, serves, and operates.

CRM, business process automation and AI agents, delivered by a certified team in Kathmandu for enterprises across Nepal and professional-services firms from Sydney to London.

SRIFINITY OPS — LIVEAGENTS RUNNING
Invoice batch · 38 documents EXTRACTING✓ POSTED 
Support queue · enquiry #4207 DRAFTING✓ RESOLVED 
Renewal risk scan · portfolio SCORING✓ 3 FLAGGED 
HUMAN REVIEW ON LOW CONFIDENCEAVG 0.96
20+
Projects delivered end to end
5
Countries served from one team
24/7
Support and monitoring coverage
Certified
Microsoft-certified consultants in house
● Live from the delivery floor Invoice INV-2841 extracted & posted by agent Case #4192 resolved — tier-one deflection File note drafted from 14:00 client call Renewal risk flagged — pushed to account owner Approval routed to finance — SLA on track KYC pack verified — 11 documents, 0 exceptions Executive dashboard refreshed 06:00 NPT
● Live from the delivery floor Invoice INV-2841 extracted & posted by agent Case #4192 resolved — tier-one deflection File note drafted from 14:00 client call Renewal risk flagged — pushed to account owner Approval routed to finance — SLA on track KYC pack verified — 11 documents, 0 exceptions Executive dashboard refreshed 06:00 NPT
Trusted by teams in 5 countries
Opsis Pty Ltd DunneMedforth Interlink Analytics CarePoint 365 Tektronix Israel
Certified Microsoft Partner
The work, moving

Watch human work become system work.

01 — CRM

Deals move themselves forward.

Every call, quote and follow-up lands on the record. Stages advance on evidence, the forecast updates itself, and nobody reconciles a spreadsheet the night before the board pack.

02 — Automation

Approvals stop waiting in inboxes.

A request routes itself, chases itself and escalates on its own: generated documents, e-signature, and a timestamped audit trail your compliance team will actually enjoy reading.

03 — AI & Agents

Agents clear the queue overnight.

Documents read, enquiries answered, file notes written, with confidence scores, human review on the edge cases, and a log of every decision the agent made.

How we work

Discovery-first, milestone-priced, no surprise invoices.

Step 01

Discover

We map the process as it really runs, quantify the cost of the gaps, and agree the outcome we're buying.

Step 02

Design

Target process, data model, and architecture, reviewed with your team before a line is configured.

Step 03

Deliver in sprints

Two-week sprints against fixed milestones. You see working software early and pay against delivery.

Step 04

Support & scale

Managed support with overlapping hours, plus a roadmap for the next process on the list.

Spotlight

Agents that do the work, not just answer questions.

We build and govern AI agents on Copilot Studio and Azure AI, and on modern stacks like Claude, OpenAI, and open agent frameworks where they fit the job better. Platform-agnostic by design; measured on deflection, cycle time, and accuracy.

Document-processing agents: claims, invoices, KYC packs and contracts read, extracted, and routed.
Support-deflection agents: tier-one resolution across chat, email, and portals with clean escalation.
AI file-note summarisation: advice and service conversations captured, summarised, and filed to CRM.
Churn and propensity models: early-warning scores pushed to the sellers who can act on them.
See the AI & Agents practice
AGENT QUEUE — 3 ACTIVE● RUNNING
Claims pack — CLM-0977.pdfEXTRACTING✓ ROUTED 
Support enquiry — #4207DRAFTING✓ RESOLVED 
Client call — file noteSUMMARISING✓ FILED 
LOW CONFIDENCE → HUMAN REVIEWAVG 0.96
Built on trusted platforms

The engine underneath is enterprise-grade and boring on purpose: Dynamics 365, Power Platform, Dataverse, Copilot Studio and Azure AI, extended with modern AI stacks where they earn their place.

Dynamics 365 Power Platform Dataverse Copilot Studio Azure AI Power BI Claude OpenAI Agent frameworks

What clients say when the project is over.

“Exceptional Power Automate delivery. They adapted as our requirements moved and stayed pragmatic about solving the actual problem.”
Neil Glentworth
Automation programme sponsor
“Responsive, professional, fluent English, and genuinely deep CRM Dynamics knowledge. Working across timezones was never an issue.”
Amir Levy
Tektronix Israel
“Went above and beyond — help that went past the technology into team building and hiring the right people.”
Sarj
Managing director, professional services

Ready to see what your operations could look like?

Book a free discovery call